Delivery Information

• We offer 2 main delivery services: Standard and Express. 

 

• Standard is a same day despatch for orders received by 12.00pm with delivery 1 to 2 working days later service to UK mainland, except Scottish Highlands which will be 3 to 4 days as will be deliveries to Northern Ireland, Isle of Man, Isle of Wight & Scottish Isles.

 

• Express is a same day despatch for orders received by 12.00pm with guaranteed next day delivery to UK mainland, except Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight & Scottish Isles.

 

• Saturday delivery is available as a next day option at an additional cost.

 

• Delivery to UK mainland is a fixed price. Deliveries charges for items sent outside UK mainland are variable per country.
 

UK mainland, excluding Scottish Highlands 2 to 3 days standard delivery

Northern Ireland, Scottish Highlands, Isle of Man, Isle of Wight & Scottish Isles 3 to 4 days standard delivery - £7.99 per package.

Ireland  & Channel Isles 4 to 5 days - £7.99 per package.

Next day delivery to UK mainland excluding Scottish Highlands - £12.99 per package.

Europe

Zone 1: Austria, Belgium, Germany, Lietchenstein, Netherlands, - £8.64 per item

Zone 2: Czech Republic, Denmark, France, Hungary, Italy mainland, Slovakia, Spain - £11.27 per item

Zone 3: Bulgaria, Portugal, Sweden - £15.13 per item

Zone 4: Estonia, Greece, Latvia, Lithuania, Norway, Poland, Russia, Sardinia, Sicily, Switzerland - £21.78 per item

Zone 5: Bosnia Herzegovina, Finland, Malta, Romania - £25.94 per item

USA

£25.00 per item
  

• A signature is required on delivery so please make sure you request a day when someone will be available to sign for the parcel, or deliver to a neighbour, or workplace. If you wish for it to be left in a safe place, we can put this on the parcel but it is down to the driver as to whether they will leave it without a signature.

 

• If you have any query or require delivery on a particular day then please do call first to check. There are sometimes circumstances when mail order is suspended or delayed, in these instances we will try to email you with a confirmation of when the delivery is expected.

 

• Any refunds available for late or non-delivery of orders is at the discretion of the company depending on the circumstances.